If you lose something in New York’s huge transit network, you may be in more luck than you think. The MTA has a department, the New York City Public Transit Lost and Found, whose entire job is to collect and return the tens of thousands of forgotten items that go through its system every year. According to the MTA, they receive an average of 500 to 600 lost items a week and have a current return rate of 18%.
And don’t despair(絶望する) if you just realized a week later that you dropped your favorite hat on the bus. According to the MTA, they’ll hold on to(~をとっておく)found items for at least three months or at most three years, depending on the estimated value of the item.
At the MTA’s Lost and Found department at 34th Street-Penn Station, staff keep things left behind on city subways/MTA/THE CITY
Go to the station booth agent as soon as you realize your item is missing, nearest where you lost the item. If someone returns your item, it’ll stay in the booth until it gets transferred to the Lost and Found office at the 34 St-Penn Station (8 Av) subway stop, usually for at least a day.
If you lose an item on the bus …
Call 511 to see if your item is at the bus depot. If a bus driver found your item, they’ll return it to one of 29 bus depots across the city before it’s transferred to the Lost and Found department. If it makes it to a bus depot, the 511 operator will give you an address for the specific depot to get your item back.